FAQs and links to other Office365 docs How do I remove/unlink a Microsoft account from a customer? When I removed a Microsoft account from a customer, there was an error. Did it work? I was configuring an Office 365 app and got the error message Password incorrect or MS account linked to another customer What Microsoft licenses are required for each app to work? My Secure Score values are consistently behind RocketCyber has some results that do not appear in my Office 365 portal Why does the cloud dashboard graph show that one of my customers had a zero for secure score? Why did my Office 365 apps suddenly stop working? How exactly does Office 365 authentication work? Do you have my admin credentials? What permissions am I giving when I sign up for Office 365 apps?