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Kaseya BMS API Credentials - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="how-to-get-everything-you-need-to-create-a-kaseya-psa-integration-with-rocketcyber">How to get everything you need to create a Kaseya PSA integration with RocketCyber</h2> <h4 data-id="you-will-need">You will need:</h4> <ul><li>Your Kaseya <strong>company </strong>and <strong>server URL</strong> </li> </ul><ul><li> <ul><li><strong>Go to your profile in the Kaseya dashboard.</strong></li> <li>Record your Company Name and the first part of your Gateway URL <ul><li>The URL is usually of the format <em><a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2F%3Csomething%3E.kaseya.com">https://<something>.kaseya.com</a></em> </li> </ul></li> </ul></li> </ul><p><img src="https://us.v-cdn.net/6032361/uploads/migrated/5NFDDC80TM0T/1-kaseya-profile-png.png" alt="1-kaseya-profile-png.png" class="embedImage-img importedEmbed-img"></img></p> <ul><li>There are two ways to integrate; with a Kaseya BMS Api account or your normal username/password. <ul><li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fhelpdesk.kaseya.com%2Fhc%2Fen-gb%2Farticles%2F360016897877">Kaseya BMS Api-only account</a></li> <li>Your <strong>username </strong>and<strong> password</strong> <ul><li>These are the normal username and passwords you use to log in. If you would like to create a user with fewer permissions, ensure that the user has the "Administrator" security role. </li> <li>If your company uses custom roles, the user-created for this integration must have a role with the special feature “Has API Access” enabled</li> <li>If making a custom role, we will need access to <strong>read</strong> CRM in order to pull a list of account names, <strong>read</strong> system in order to pull the setup data for tickets, and full <strong>read</strong>/<strong>write</strong>/<strong>update </strong>on service desk to add/update tickets</li> </ul></li> </ul></li> </ul> </article> </main>