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Configuring the Webroot Monitor - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="access-your-webroot-av-threats-on-your-rocketcyber-dashboard">Access your Webroot AV threats on your RocketCyber dashboard</h2> <div data-hs-callout-type="tip"> <p>To set up your Webroot App on RocketCyber, you will need the following pieces of account information:<br>1. Username<br>2. Password<br><strong>3. Client ID<br>4. Client Secret<br>5. GSM Key/Parent Keycode</strong></p> <div> </div> <div>The Username/Password needed is the same one you use to log in to the Webroot console or website.</div> <div><em>The sub-parts of Step 1 will guide you through how to get the bolded items</em></div> </div> <p>You will need to have your Webroot instance configured as an MSP for the API access menu to be visible.</p> <h3 data-id="how-to-set-up">How to Set Up</h3> <ol><li>Collect needed Webroot login information <ol><li>Log on to your Webroot dashboard</li> <li>Go to <strong>Settings</strong> <figure><img src="https://us.v-cdn.net/6032361/uploads/migrated/828TYPIX6GE4/screen-shot-2020-05-04-at-2-08-13-pm.png" alt="screen-shot-2020-05-04-at-2-08-13-pm.png" class="embedImage-img importedEmbed-img"></img></figure></li> <li>Go to <strong>API Access</strong> <figure><img src="https://us.v-cdn.net/6032361/uploads/migrated/WON9SNIMJ67G/step-2.png" alt="step-2.png" class="embedImage-img importedEmbed-img"></img></figure></li> <li>Select <strong>New</strong> <figure><img src="https://us.v-cdn.net/6032361/uploads/migrated/PJ28AJJN0QDL/step-3.png" alt="step-3.png" class="embedImage-img importedEmbed-img"></img></figure></li> <li>Enter a name and description so that you will remember what these credentials are used for, then click <strong>Create</strong> <figure><img src="https://us.v-cdn.net/6032361/uploads/migrated/D8HOMYGXPS0W/step-4.png" alt="step-4.png" class="embedImage-img importedEmbed-img"></img></figure></li> <li>Write down your <strong>Client ID</strong> and <strong>Client Secret</strong>. You will need these to log in to RocketCyber <figure><img src="https://us.v-cdn.net/6032361/uploads/migrated/REYKUWS7WS3D/step-5.png" alt="step-5.png" class="embedImage-img importedEmbed-img"></img></figure></li> <li>Now, back on the <strong>Settings</strong> menu, go to <strong>Account Information</strong> <figure><img src="https://us.v-cdn.net/6032361/uploads/migrated/A7YC2MBUE028/step-6.png" alt="step-6.png" class="embedImage-img importedEmbed-img"></img></figure></li> <li>Write down your <strong>Parent Keycode</strong> (sometimes called GSM key). You will need this to log in to RocketCy <figure><img src="https://us.v-cdn.net/6032361/uploads/migrated/3QOBDUMGRNWY/step-7.png" alt="step-7.png" class="embedImage-img importedEmbed-img"></img></figure></li> </ol></li> <li>Enable the Webroot App in RocketCyber's App Store if you have not already done so</li> <li>Fill in each piece of information in the Webroot config and click <strong>Create</strong> <ol><li>Go to your RocketCyber dashboard</li> <li>Enable the Webroot App in the App Store if you have not already done so</li> <li>Click the gear on the Webroot App to access the configuration menu</li> <li>Enter each piece of information into the box labeled with its name</li> <li>If your credential integrated successfully, a table will appear to map the name of your RocketCyber accounts to your Webroot accounts. This allows Webroot detections to be automatically routed to the correct customer and create PSA tickets under the correct customer. Complete the mapping and click <strong>Save Map</strong> at the bottom of the page.</li> </ol></li> <li>Enjoy the convenience of Webroot threats delivered directly to your RocketCyber dashboard!</li> </ol><h3 data-id="important-details"> Important Details</h3> <ol><li>If at any time you wish to revoke that token, you can delete the API credentials in your Webroot dashboard by following steps 1A-1C, then select the credential you wish to delete and click the <strong>Delete</strong> button</li> </ol> </article> </main>