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ConnectWise API Credentials - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="how-to-get-all-credentials-needed-to-create-a-connectwise-api-integration-with-rocketcyber">How to get all credentials needed to create a ConnectWise API integration with RocketCyber</h2> <h4 data-id="for-an-api-integration-you-will-need">For an API integration, you will need:</h4> <ul><li>Your <strong>company id</strong> (what you use to log in to ConnectWise. e.g. rocketcyber)</li> <li>The <strong>host</strong> you use in ConnectWise <ul><li>This will be first part of the URL of your ConnectWise account while you’re logged in. For example: <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fna.myconnectwise.net">https://na.myconnectwise.net</a></li> </ul></li> </ul><div data-hs-callout-type="tip"> <p>This must be an API url. It should begin with "https://" and might include "<strong>api-</strong>" but not always. </p> </div> <ul><li> <strong>Public</strong> and <strong>private</strong> <strong>API</strong> <strong>keys</strong> </li> </ul><ol><li>Go to My Account > API Keys</li> <li>Select “+” to add a new API key</li> <li>Enter the description as “RocketCyber”, and select the floppy disk save icon to save and generate a new API key</li> <li>These are your public and private API keys. Make sure you copy these down.</li> </ol><p>Permissions to grant to security role</p> <table data-tablestyle="MsoTableGrid" data-tablelook="1696"><tbody><tr><td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">add</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">edit</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">del</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">inquire</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> </tr><tr><td data-celllook="65536"> <p><span data-contrast="auto">Companies</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> </tr><tr><td data-celllook="0"> <p><span data-contrast="auto">- </span><span data-contrast="auto">company maintenance</span><span data-contrast="auto"> </span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">none</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">none</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">none</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">all</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> </tr><tr><td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> </tr><tr><td data-celllook="65536"> <p><span data-contrast="auto">Service desk</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> </tr><tr><td data-celllook="0"> <p><span data-contrast="auto">-close service tickets</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">all</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">all</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">none</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">all</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> </tr><tr><td data-celllook="0"> <p><span data-contrast="auto">- service tickets</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">all</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">all</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">none</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">all</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> </tr><tr><td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> </tr><tr><td data-celllook="65536"> <p><span data-contrast="auto">System</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> </tr><tr><td data-celllook="0"> <p><span data-contrast="auto">- table setup</span><span data-contrast="auto"> > </span><span data-contrast="auto">(</span><span data-contrast="auto">customize</span><span data-contrast="auto">)</span><span data-contrast="auto"> > allow access to Company</span><span data-contrast="auto"> type; </span><span data-contrast="auto">company </span><span data-contrast="auto">statu</span><span data-contrast="auto">s</span><span data-contrast="auto">; Service/service boards; disallow</span><span data-contrast="auto"> all others</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">none</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">none</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">none</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> <td data-celllook="0"> <p><span data-contrast="auto">all</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></p> </td> </tr></tbody></table><ol><li> </li> </ol> 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