How to Create a RocketCyber Console User - Connect IT Community

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How to Create a RocketCyber Console User - Connect IT Community | Kaseya

This article will describe the steps required to add a new user to the RocketCyber Console

You can configure user accounts at the Provider (MSP) level or at the Customer level in the RocketCyber Console.

Creating a User at the Provider Level

Screen_Shot_2020-07-22_at_4.11.44_PM.png

From the Context switching menu at the top right of the RocketCyber Console Click on Provider Settings
Click on the Permissions Tab and click Add User
Enter the details on the Add User dialog and Click Save

You can choose the following Roles to assign to the user being created:

Owner - Full administrator access to the Provider and all customers
Viewer - View only permissions, cannot change configurations or modify users
Incident Responder - Able to view/delete RocketApp results.

Creating a User at the Customer Level

To begin, switch context to the desired customer using the context switching menu at the top right of the RocketCyber Console

Screen_Shot_2020-07-22_at_4.23.16_PM.png

From the Context switching menu at the top right of the RocketCyber Console Click on Customer Settings
Click on the Permissions Tab and click Add User
Enter the details on the Add User dialog and Click Save

You can choose the following Roles to assign to the user being created:

Owner - Full administrator access to the Customer
Viewer - View only permissions, cannot change configurations or modify users
Incident Responder - Able to view/delete RocketApp results.