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How to Create a RocketCyber Console User - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="this-article-will-describe-the-steps-required-to-add-a-new-user-to-the-rocketcyber-console">This article will describe the steps required to add a new user to the RocketCyber Console</h2> <p>You can configure user accounts at the Provider (MSP) level or at the Customer level in the RocketCyber Console.</p> <h4 data-id="creating-a-user-at-the-provider-level">Creating a User at the Provider Level</h4> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/2A88LGRR2QJA/screen-shot-2020-07-22-at-4-11-44-pm.png" alt="Screen_Shot_2020-07-22_at_4.11.44_PM.png" class="embedImage-img importedEmbed-img"></img></p> <ol><li>From the Context switching menu at the top right of the RocketCyber Console Click on <strong>Provider Settings</strong><br><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/FYUM5ZSVK1Y5/screen-shot-2020-07-22-at-4-26-17-pm.png" alt="Screen_Shot_2020-07-22_at_4.26.17_PM.png" class="embedImage-img importedEmbed-img"></img></li> <li>Click on the <strong>Permissions</strong> Tab and click <strong>Add User</strong><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/5V0S15TXJNKY/screen-shot-2020-07-22-at-4-17-13-pm.png" alt="Screen_Shot_2020-07-22_at_4.17.13_PM.png" class="embedImage-img importedEmbed-img"></img></li> <li>Enter the details on the Add User dialog and Click <strong>Save</strong> </li> </ol><div data-hs-callout-type="note"> <p>You can choose the following Roles to assign to the user being created:</p> <ul><li>Owner - Full administrator access to the Provider and all customers</li> <li>Viewer - View only permissions, cannot change configurations or modify users</li> <li>Incident Responder - Able to view/delete RocketApp results. </li> </ul></div> <p> </p> <h4 data-id="creating-a-user-at-the-customer-level">Creating a User at the Customer Level</h4> <p>To begin, switch context to the desired customer using the context switching menu at the top right of the RocketCyber Console</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/NVKYF54OXY99/screen-shot-2020-07-22-at-4-23-16-pm.png" alt="Screen_Shot_2020-07-22_at_4.23.16_PM.png" class="embedImage-img importedEmbed-img"></img></p> <ol><li>From the Context switching menu at the top right of the RocketCyber Console Click on <strong>Customer Settings</strong><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/TRIB26PPFGVF/screen-shot-2020-07-22-at-4-14-28-pm.png" alt="Screen_Shot_2020-07-22_at_4.14.28_PM.png" class="embedImage-img importedEmbed-img"></img></li> <li>Click on the <strong>Permissions Tab</strong> and click <strong>Add User</strong><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/SD5777N9LDR7/screen-shot-2020-07-22-at-4-17-13-pm-2.png" alt="Screen_Shot_2020-07-22_at_4.17.13_PM-2.png" class="embedImage-img importedEmbed-img"></img></li> <li>Enter the details on the Add User dialog and Click <strong>Save</strong> </li> </ol><div data-hs-callout-type="tip"> <p>You can choose the following Roles to assign to the user being created:</p> <ul><li>Owner - Full administrator access to the Customer</li> <li>Viewer - View only permissions, cannot change configurations or modify users</li> <li>Incident Responder - Able to view/delete RocketApp results. </li> </ul></div> </article> </main>