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How do I cancel my service? - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>We hate to see you go! However, if you decide that you must end your service with Spanning, there are a few things to note:<br><br> 1. If you are a credit card customer, you can disable your auto-renew feature within the Billing Summary page of your License Manager. See <a rel="nofollow" href="https://kaseya.vanillacommunities.com/kb/articles/aliases/spanning/hc/en-us/articles/360033334212">this Knowledge Base article</a> for details on how to use the Billing Summary page.<br><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/GA1DCGUFYO46/603649." alt="" class="embedImage-img importedEmbed-img"></img><br><br> 2. If you are an invoice or auto-invoice customer, please contact <a rel="nofollow" href="mailto:sales@spanning.com">sales@spanning.com</a>, and they will be able to sort out your account.<br><br> We're always looking to improve our service, so, if you have any product feedback or questions, please contact <a rel="nofollow" href="mailto:support@spanning.com">support@spanning.com</a>, and we'll be happy to help.</p> </article> </main>