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How to Restore All Mail - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>To restore an entire mailbox for a user, follow the steps below:<br><br>1. Login to your Spanning Backup for Office 365 account via the app link. Note, if logging into Spanning as a non-admin user, skip to step 4.<br><br>2. Click the Users tab from the left-hand navigation menu and then select the desired user by clicking their name.<br><br>3. From the drop-down menu at the right side of the screen, click 'Select Action' and then 'View Backups'.<br><br></p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/57DFGTGLGLLI/mceclip0.png" alt="mceclip0.png" class="embedImage-img importedEmbed-img"></img><br><br>4. The Mail tab is selected by default. Select the backup snapshot date you want to restore from.<br><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/JSANYAKO3IHF/mceclip1.png" alt="mceclip1.png" class="embedImage-img importedEmbed-img"></img><br><br>5. Select every folder in the account by left-clicking the main parent folders on the left. Note that you only have to select the parent folders and all sub-folders/emails will be selected automatically.<br><br>6. Click the 'Select Action' button from the drop-down menu and select Restore.</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/JJTC8A86LCRT/mceclip2.png" alt="mceclip2.png" class="embedImage-img importedEmbed-img"></img><br><br>7. Select the user account that you want to restore into.<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/HMB94XJYMRDX/mceclip3.png" alt="mceclip3.png" class="embedImage-img importedEmbed-img"></img><br><br><br>8. Confirm the restore process by clicking Restore<br><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/YK1P09631HOP/mceclip4.png" alt="mceclip4.png" class="embedImage-img importedEmbed-img"></img><br><br>Please note that you cannot restore the mailboxes for all users in your tenant in a single restore operation. You have to restore the mailboxes for each user individually. When each restore operation is complete, you'll receive a notification via email.<br><br>Please contact <a rel="nofollow" href="mailto:support@spanning.com">support@spanning.com</a> if you have any questions.</p> </article> </main>