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Why can't I see my sub-domain users in my primary domain user list? - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>This typically happens because the API Access is disabled. Follow these steps in <a rel="nofollow" href="https://kaseya.vanillacommunities.com/kb/articles/aliases/spanning/hc/en-us/articles/360033334312">How do I enable the API Access?</a> to enable.<br><br> If that fails to resolve the issue, please email <u><a rel="nofollow" href="mailto:support@spanning.com">support</a></u> for assistance.<br><br> </p> </article> </main>