Ask the Community
Groups
How do I restore OneDrive for Business data? - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>To restore your backed up OneDrive for Business data, please follow the steps below:<br><br>1. Log into your Spanning Backup for Office 365 account.<br><br>2. Select the user account that you want to restore data from.<br><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/I8XEWOTDJSNE/mceclip0.png" alt="mceclip0.png" class="embedImage-img importedEmbed-img"></img><br><br>3. Click the 'Select Action' button, and then 'View Backups'.<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/BWPTE8K247CI/mceclip2.png" alt="mceclip2.png" class="embedImage-img importedEmbed-img"></img><br><br>4. Select the OneDrive tab.<br><br></p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/FDTY239FR1DV/mceclip3.png" alt="mceclip3.png" class="embedImage-img importedEmbed-img"></img><br><br>5. Select the OneDrive data that you want to restore. You can select a single file or folder, multiple files or folders, or your entire OneDrive directory.<br><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/2X4RW1S8R1QQ/mceclip4.png" alt="mceclip4.png" class="embedImage-img importedEmbed-img"></img><br><br>6. Administrators can choose to perform a cross-user restore. Determine whether you would like the selected data to be restored into the same user's account, or a different' user's account within the same tenant. Users can only restore to their own account.<br><br></p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/HNPW579NMS80/mceclip5.png" alt="mceclip5.png" class="embedImage-img importedEmbed-img"></img><br><br>7. If you selected to restore to a different user, select which user to restore to. Click Next.<br><br><img src="https://us.v-cdn.net/6032361/uploads/migrated/OSGPF75R4TU6/mceclip7.png" alt="mceclip7.png" class="embedImage-img importedEmbed-img"></img><br><br>8. Confirm the restore.<br><br></p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/O2A6F7Q54JKU/mceclip8.png" alt="mceclip8.png" class="embedImage-img importedEmbed-img"></img><br><br>9. Once the restore action has completed, all of your selected data will be restored into a newly created folder in the desired user's active Office 365 OneDrive account, titled 'Restored on (date)'. When the restore has completed, you will also receive a notification via email. <br><img src="https://us.v-cdn.net/6032361/uploads/migrated/FFB11VIDDWJK/mceclip9.png" alt="mceclip9.png" class="embedImage-img importedEmbed-img"></img><br><br><br>If you have any additional questions, please reach out to <a rel="nofollow" href="mailto:support@spanning.com">support@spanning.com</a>.</p> </article> </main>