Ask the Community
Groups
Should I enable IMAP in my Google account? - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>If you installed Spanning Backup for G Suite after November, 2016, then no, you do not need to have IMAP enabled for Spanning to successfully back up your data, as we moved to using a different Google API, which doesn't require IMAP being enabled.<br><br> If you installed Spanning Backup for G Suite in November, 2016 or before, then yes, you need to have IMAP enabled in your G Suite account. Spanning Backup uses IMAP to access your Gmail data, so if you're backing up Gmail you must have IMAP enabled in order for the backup to be successful.<br><br> IMAP needs to be enabled for both the Gmail account as a whole, as well as each of the email labels that you want backed up. To enable IMAP for your Gmail account as a whole, follow these steps: <br><br> 1. Log into your Gmail account<br> 2. Click the 'Gear' icon in the upper-right corner of the screen and select Settings<br> 3. Select the 'Forwarding and POP/IMAP' tab<br> 4. Ensure that Enable IMAP is enabled<br><br> To enable IMAP for each email label that you want backed up, follow these steps:<br><br> 1. Log into your Gmail account<br> 2. Click the 'Gear' icon in the upper-right corner of the screen and select Settings<br> 3. Select the 'Labels' tab<br> 4. Ensure that the 'Show in IMAP' box is checked for each email label that you want to have backed up.<br><br> If you have any additional questions, please reach out to <a rel="nofollow" href="mailto:support@spanning.com">support@spanning.com</a>.</p> </article> </main>