-
Can I set up an email retention policy for Spanning Backup for Office 365?
By default, Spanning Backup for Office 365 retains your data as long as users have Spanning Licenses. You can set up a mail retention policy which will delete any email messages in your backups with a received date older than the retention period set. The email retention period will apply to all Spanning licensed users in…
-
How to Restore All Mail
To restore an entire mailbox for a user, follow the steps below: 1. Login to your Spanning Backup for Office 365 account via the app link. Note, if logging into Spanning as a non-admin user, skip to step 4. 2. Click the Users tab from the left-hand navigation menu and then select the desired user by clicking their name.…
-
How long are the Office 365 export links active?
The export download links are active for 14 days after the export completes and is ready for download. If you forget to download the export file before it expires, you'll need to initiate the export again and download it through the new export download link.
-
Why are some Office 365 mail exports downloaded in parts?
Large email exports are divided into 500MB parts to allow for faster downloads.
-
Can non-admin users export backed up Office 365 Mail data?
Yes, all non-admin users with Spanning access will be able to export their own backed up emails to their local hard drive through the Spanning product. Once the export is ready for download, the user will receive an email with the download link, or they can go directly to the Past Activity tab to download the export data.
-
How do I open the export file from Spanning Backup for Office 365?
Your exported emails are compressed into a .zip file for easier downloading. To access your data, you will first need to extract this .zip file. PC users: * WinZip (http://www.winzip.com) - Paid * 7-Zip (http://www.7-zip.org) - Free Mac Users: * Archive Utility - Default program installed in Apple Computers After…
-
How do I export Office 365 Mail?
To export your backed up Office 365 emails to your local hard drive, please follow these steps: 1. Log into Spanning Backup for Office 365, then: * If you're signed in as an admin user, continue with step 2 below * If you're signed in as a non-admin user, continue with step 4 below 2. Select the user that you want to…
-
How can I search for backed up Mail using Spanning?
You can search for emails by the sender’s email address or by the subject line of an email. You will not be able to search for emails by content in the body of an email.
-
Does Spanning back up the archive mailbox in Office 365?
Yes, Spanning backs up the archive mailbox in Office 365.
-
Why are there fewer emails in the last backup than in my email account?
The number of mail items shown in your last backup is less than the total number of emails in your account because Spanning conducts incremental backups, meaning we only back up the new or changed content since the previous backup.