Ask the Community
Groups
Can no longer access the Administrative or Command Line Interfaces (disk or partition errors on the Console) - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>You can no longer access the Administrative or Command Line Interfaces. If you connect a keyboard and Monitor to the system, you will not see the Unitrends Enterprise Backup Console Interface, but instead may see indications of a disk or partition error.</p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p><br>RESOLUTION: Swap the active disk order in the BIOS from <b>P0</b> to <b>P1</b>.<br> - Restart the Unitrends system and press the Delete key until you are prompted for a password.<br> - Enter the password of: <b>backup</b><br> - From the BIOS menu, select the section for BOOT processes.<br> - Choose the HARD DISKS option. Change the boot order so that P0 is the first disk, and P1 is the second diks.<br> - Press the F10 key to save the changes and reboot they system.</p> <h2 data-id="cause"><strong>CAUSE</strong></h2> <p>This can occur if the data can no longer be accessible on the disks due to a power failure, failing disks, of file corruption.<br> </p> </article> </main>