Configuring archiving to a tape library with multiple drives - Connect IT Community

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Configuring archiving to a tape library with multiple drives - Connect IT Community | Kaseya

SUMMARY

Directions for how to properly configure archiving to a tape library which has multiple tape drives

ISSUE

Purpose
Directions for how to properly configure archiving to a tape library which has multiple tape drives
Applies To Appliance 6.0+ Symptoms /

Description Requirement
The RecoveryOS must have ADX as part of the license feature string.

ISSUE: The tape library device does not show up when you go to Archive->Media or Archive->Archive Now.
CAUSE: In the past, both tape drives were configured to use the same parent changer device.

Resolution / Workaround / Execution Process
Go to Archive->Settings and configure only one tape drive to use the parent changer that is the picker arm device.

If both drives are _not_ visible, then you will need to SSH to the DPU and run: psql bpdb -U postgres -c "update bp.archive_devices set parent_device_id = null"
Then go back in the RRC to Archive->Settings and associate the visible tape drive with the tape picker arm.