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Virtual machine is configured to use a device that prevents the snapshot operation: Device '' is a SCSI controller engaged in bus-sharing. - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>“Backup failed: Error creating snapshot of VM: An incompatible device exists on the virtual machine: Virtual machine is configured to use a device that prevents the snapshot operation: Device '' is a SCSI controller engaged in bus-sharing. Drive have been marked as independent.”</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <h2 data-id="unable-to-use-snapshots-or-perform-a-backup-on-virtual-machines-configured-with-bus-sharing-1006392"> Unable to use Snapshots or perform a backup on virtual machines configured with bus-sharing (1006392)</h2> <p>A VMware VM has a configuration setting that prevents snapshots from occurring. VMs configured with bus-sharing do not support snapshots and thus will fail to backup using <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fwww.unitrends.com%2Fdocuments%2Frs-ueb-admin-guide%2FDefault.htm%23cshid%3D1269">Host-level backups</a>.</p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>If bus-sharing is required, use Unitrends Backup or a Recovery-Series appliance to protect this VM using <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fwww.unitrends.com%2Fdocuments%2Frs-ueb-admin-guide%2FDefault.htm%23cshid%3D1236">asset-level backups</a>.<br><br>If bus-share is not required, disable bus-sharing for the VM. </p> <h2 data-id="cause"><strong>CAUSE</strong></h2> <p><br>For more information regarding this limitation, see <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkb.vmware.com%2Fselfservice%2Fmicrosites%2Fsearch.do%3Flanguage%3Den_US%26cmd%3DdisplayKC%26externalId%3D1006392">VMware knowledge base article 1006392</a>.</p> </article> </main>