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I upgraded to 7.1 and my SharePoint backups are failing - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>I upgraded to 7.1 and my SharePoint backups are failing</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <p>I upgraded to 7.1 and my SharePoint backups are failing.</p> <h3 data-id="purpose">Purpose</h3> <p>If you are upgrading to 7.1 and are running SharePoint backups, you must upgrade the agent on the SharePoint server to 7.1 and set up SharePoint credentials.</p> <h3 data-id="description-resolution">Description/Resolution</h3> <p>If you are upgrading to 7.1 and are running SharePoint backups, you must upgrade the agent on the SharePoint server to 7.1 and set up SharePoint database credentials.</p> <p>Trust credentials are needed for the Unitrends system to back up the SharePoint farm database. These credentials must be set at the database instance level as described in “To create a new credential for a SharePoint database” below. To ensure sufficient privilege, it is recommended that the credential user be a member of the administrators group on the local computer for each member of the farm, and a member of the farm administrator’s SharePoint group. In addition, you may also wish to define client-level trust credentials to enable push install of the Unitrends agent. These client-level trust credentials are not used to back up the SharePoint instance. You must define instance-level credentials for backups to run successfully.</p> <p>First, make sure you have upgraded the agent on the SharePoint server to 7.1. Then follow these instructions to create a new credential for the SharePoint database.</p> <p><u>To create a new credential for a SharePoint database</u></p> <ol><li>Select the SharePoint farm instance in the Navigation pane and click <b>Backup</b>.</li> <li>On the 1-Time Backup or Schedule Backup tab, databases display in the Select Items list. To refresh the list, click the <b>Reload</b> icon in the bottom right.</li> <li>Click the Credential icon to the right of the farm database.</li> <li>In the Set Credentials for the listed Items window, click <b>New Credential</b> and enter the following: <ul><li>Credential Name – Name associated with the credential. This is optional.</li> <li>Administrative Username – User must be a member of the administrators group on the local computer for each member of the farm, and a member of the farm administrator’s SharePoint group.</li> <li>Password – Password associated with the username you supplied.</li> <li>Confirm Password – Enter the password again to confirm.</li> <li>Domain – Name of the Windows domain associated with this credential. This is optional.</li> <li>Set as Default – Check this box to set the credential as default for the system. This is optional.</li> </ul></li> </ol><ol start="5"><li>Click <b>Create and Set Credential</b>.<br> The credential is created and applied to the selected database.</li></ol><p> </p> </article> </main>