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Customer-Found Defects for Unitrends 10.3.X - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Defects that were found by customers and resolved in 10.3.X-series releases.</p> <h2 data-id="description"><strong>DESCRIPTION</strong></h2> <p>The following article lists defects that were found by customers and resolved. Click a defect to view its associated KB article.<br>For a list of resolved security vulnerabilities, see <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013271818">KB1150</a>. </p> <table border="1"><caption> <br><b>10.3.1</b> </caption> <tbody><tr><td colspan="1" rowspan="1"><b>Backup Copy (Hot)</b></td> <td colspan="1" rowspan="1"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013247878">Hot backup copy jobs on version 10.3 appliances may take too long to complete</a></td> </tr><tr><td colspan="1" rowspan="1"><b>Replicas</b></td> <td colspan="1" rowspan="1"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013273618">Windows replicas of GPT-partitioned assets may fail to complete restore jobs</a></td> </tr><tr><td colspan="1" rowspan="1"><b>Storage</b></td> <td colspan="1" rowspan="1"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013268938">File descriptor leaks may eventually lead to space issues on the appliance</a></td> </tr><tr><td colspan="1" rowspan="1"><b>Upgrade</b></td> <td colspan="1" rowspan="1"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013261658">Appliances with Unitrends cloud backup copy targets may fail to update</a></td> </tr><tr><td colspan="1" rowspan="1"><b>Windows Agent</b></td> <td colspan="1" rowspan="1"> <ul><li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013261678">Hyper-V hosts may blue screen if the CBT driver is uninstalled</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013151337">Failure to back up hard links may cause certain Windows applications to fail following bare metal recovery or Windows replica restore</a></li> </ul></td> </tr></tbody></table> <table border="1"><caption><b>Windows Agent Release 10.3.0-4 </b></caption> <tbody><tr><td colspan="1" rowspan="1"><b>Windows Agent</b></td> <td colspan="1" rowspan="1"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013151337">Failure to back up hard links may cause certain Windows applications to fail following bare metal recovery or Windows replica restore</a></td> </tr></tbody></table> <table border="1"><caption><b>10.3</b></caption> <tbody><tr><td colspan="1" rowspan="1"><b>Backup</b></td> <td colspan="1" rowspan="1"> <ul><li><a rel="nofollow" href="http://kaseya.vanillacommunities.com/kb/articles/aliases/unitrends/UnitrendsBackup/s/article/000006422">Hyper-V backups may fail with volsnap errors</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013165697">NAS backup storage devices may erroneously appear to lack necessary free space</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013176737">Attempts to back up an AHV disk with a capacity that is not a multiple of 1024 bytes may fail</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013274018">Cannot mount a NAS share with spaces in the mount name</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013152897">Asset names longer than 31 characters may lead to backup failures</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013278698">Appliances using a bonded NIC configuration may fail to back up AHV assets</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013269258">Appliance hostnames greater than 31 characters may be permitted</a></li> </ul></td> </tr><tr><td colspan="1" rowspan="1"><b>Backup Copy (Cold)</b></td> <td colspan="1" rowspan="1"> <ul><li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013165737">Cold copy jobs to NAS targets may fail</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013149097">The cloudadm repair function may not work properly for docker</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013261878">Cold backup copy imports from tape targets may fail with input/output errors</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013261858">NAS, FC, and iSCSI cold copy targets do not automatically mount/unmount as required by cold copy jobs</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013176597">Format 2 cold backup copies may fail when a format 1 backup is also included in the job</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013149117">Certain RDX device models may report a dock serial number rather than a disk serial number, leading to cold copy scan failures</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013249978">AWS GovCloud may not be available as a cold copy target</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013261798">The CloudBlkSize general configuration (master.ini) setting may permit entry of excessively large values</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013165677">Attempts to add a Google Nearline bucket as a cold backup copy target may fail</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013161677">In the case of a disk rotation scheme, fulls may not be imported from the same media as the rest of the backup group</a></li> </ul></td> </tr><tr><td colspan="1" rowspan="1"><b>Backup Copy (Hot)</b></td> <td colspan="1" rowspan="1"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013274038">Hot backup copies may fail with the error message "Fail to approve pending copy request - Query to add"</a></td> </tr><tr><td colspan="1" rowspan="1"><b>DedupNT Migration </b></td> <td colspan="1" rowspan="1"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013257718">DedupNT migration may fail for stateless Unitrends Backup appliances using iSCSI primary storage</a></td> </tr><tr><td colspan="1" rowspan="1"><b>Disaster Recovery</b></td> <td colspan="1" rowspan="1"> <ul><li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013261838">Stateless appliance recovery may fail for Unitrends Backup appliances on XenServer</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013261778">DR system state recovery may fail with database errors</a></li> </ul></td> </tr><tr><td colspan="1" rowspan="1"><b>Hardware</b></td> <td colspan="1" rowspan="1"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013161797">Attempts to re-image a Recovery Series appliance from USB media may fail</a></td> </tr><tr><td colspan="1" rowspan="1"><b>PSA</b></td> <td colspan="1" rowspan="1"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013269238">The default ConnectWise WSDL may be incorrect</a></td> </tr><tr><td colspan="1" rowspan="1"><b>Recovery </b></td> <td colspan="1" rowspan="1"> <ul><li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013274078">Hyper-V file-level recovery may fail with fusectar errors when random access mode is enabled</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013161737">Mac and Windows recovery jobs may fail to queue when recovering to a directory containing spaces</a></li> </ul></td> </tr><tr><td colspan="1" rowspan="1"><b>Replicas</b></td> <td colspan="1" rowspan="1"> <ul><li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013172977">WinPE environment may hang, resulting in Windows replica failure</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013246658">Clean teardowns may not be enforced for VM replicas created from backup copies</a></li> </ul></td> </tr><tr><td colspan="1" rowspan="1"><b>Reports</b></td> <td colspan="1" rowspan="1"> <ul><li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013246658">Compliance reports may be received, even though no data copy access jobs are present</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013261898">The Backup Copy Job Notifications report may depend on internet access for certain image files</a></li> </ul></td> </tr><tr><td colspan="1" rowspan="1"><b>Unitrends Cloud</b></td> <td colspan="1" rowspan="1"> <ul><li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013257818">Source appliances may be permitted to upgrade to a newer version than their cloud targets, leading to hot backup copy job failures</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013261818">Attempts to log in to Unitrends Cloud targets with active directory credentials may be slow or unresponsive</a></li> </ul></td> </tr><tr><td colspan="1" rowspan="1"><b>Upgrade</b></td> <td colspan="1" rowspan="1"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013273918">Kernel updates of Unitrends appliances deployed as installable software may result in driver compatibility issues</a></td> </tr><tr><td colspan="1" rowspan="1"><b>User Interface </b></td> <td colspan="1" rowspan="1"> <ul><li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013273978">Filtering cold backup copies may produce counterintuitive results</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013152917">On the configure page, the appliance column may appear sorted in the opposite order indicated</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013273898">The release features popup may display after every login with active directory credentials</a></li> <li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013172917">VMs may not display in the UI for Hyper-V clusters with greater than 16 nodes</a></li> </ul></td> </tr><tr><td colspan="1" rowspan="1"><b>VM Instant Recovery </b></td> <td colspan="1" rowspan="1"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013165797">VMware instant recovery may fail as a result of VMotion issues</a></td> </tr></tbody></table> </article> </main>