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[Animated Tutorial] How to find the Asset Tag or Asset Number (3 options) - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Three ways to find your appliance's asset tag information. Knowing your asset tag and providing it during a support or sales engagement quickens the speed of resolution.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>The asset tag needs to be known for your appliance</p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/4M7ISUH0MNF1/eid-ka81w000000ka32-feoid-00n40000003czoj-refid-0em1w000000hr1f." alt="User-added image" class="embedImage-img importedEmbed-img"></img></p> <h2 data-id="n-a"><strong> </strong></h2> <p> </p> <h2 data-id="option-1">OPTION 1</h2> <p><br>1. Navigate to Configure > Appliances<br>2. Select your appliance and click Edit<br>3. Click on the License tab to see your Asset Tag number<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/QPHZ0A38E7ZE/eid-ka81w000000ka32-feoid-00n40000003czok-refid-0em1w000000hr1e." alt="User-added image" class="embedImage-img importedEmbed-img"></img><br><br></p> <h2 data-id="option-2">OPTION 2</h2> <p><br>1. Click on the (?) button in the top right<br>2. Click on About to see your Asset Tag number<br><img src="https://us.v-cdn.net/6032361/uploads/migrated/G0GSRTMVWAS4/eid-ka81w000000ka32-feoid-00n40000003czok-refid-0em1w000000hr1j." alt="User-added image" class="embedImage-img importedEmbed-img"></img><br><br><br></p> <h2 data-id="option-3">OPTION 3</h2> <p><br>1. Open a SSH (PuTTY) connection to your appliance<br>2. Login using your "root" OS credentials<br>3. Type the command "dpu asset"</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/ULQRP2QB0KZA/eid-ka81w000000ka32-feoid-00n40000003czok-refid-0em1w000000hr1o." alt="User-added image" class="embedImage-img importedEmbed-img"></img></p> </article> </main>