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How to disable hot-add as a transport method for vprotect - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>If hotaddmgr is core dumping, or if backup performance of vmware is poor, it may be necessary to disable hot-add.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>NOTE: This is overwritten via software update. After each update, these steps must be performed if advanced trasnport methods such as hotadd or san-direct are not to be used.<br><br>Certain versions of the vprotect API may cause a core dump if too many vms attempt to backup simultaneously using hotadd. Instead of limiting the number of concurrent backups, it is possible to disable hotadd altogether. <br><br> </p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>1. Open the vprotect mode config file: </p> <pre class="code codeBlock" spellcheck="false" tabindex="0"> cd /usr/bp/bin/vprotect vi mode.conf</pre> <p><br>2. Modify the following line to reflect "false" instead of "true".</p> <pre class="code codeBlock" spellcheck="false" tabindex="0"> [transport] bestTransportMode=false</pre> <br>Backups will now be performed over the network instead of using hotadd. </article> </main>