Replication Stuck in Prepare Phase - Connect IT Community

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Replication Stuck in Prepare Phase - Connect IT Community | Kaseya

SUMMARY

How to Restart/Reset Backup Copies

ISSUE

Backup Copies appear to be stuck or moving slowly.

RESOLUTION

How to Restart/Reset Backup Copies

1) Navigate to:
Configure> Appliances > Edit > Backup Copies

2) then put a check in the box next to: Suspend Backup Copies from this appliance

3) then click : Save

4) Repeat Step 1

5) Now click the " Reset Backup Copy" button and click save

6) Repeat Step 1

7) now remove the check in the box next to: Suspend Backup Copies from this appliance and click Save