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Cold copy data may appear to take up space even after it has been erased - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Cold copy data may appear to take up space even after it has been erased.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>After erasing cold copy data, the amount of free space available on the target may appear unchanged in the appliance UI. </p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>To resolve this issue, upgrade your appliance to version 10.1. Once on 10.1, the correct free space indication will appear after the first media scan following the delete operation. <br> </p> <h2 data-id="notes"><strong>NOTES</strong></h2> <p>The correct free space indication will not appear until after the first media scan following the delete operation. </p> </article> </main>