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No work items created - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>When Backup fails with error: No work items created</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <h3 data-id="problem">Problem</h3> <p>When performing backups, the backup fails with the following log message:</p> <p>No work items created</p> <p> </p> <h3 data-id="resolution">Resolution</h3> <p>In the event an engine appliance is not available when a backup job runs, no backups can begin (no work can be created and sent to the engine appliance).</p> <p>Ensure that your Engine appliance is powered on and accessible.</p> </article> </main>