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Setting Up VMware UEB for USB Archiving. - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>How to setup VMware UEB for USB archiving</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <p>Set up VMware UEB for USB archiving based on error: Failed to get internal disk identifier when connecting USB to UB appliances running under VMWare. </p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p></p> <ol><li>Bring down the unit gracefully. </li> <li>Follow the VMware KB to setup a USB Passthrough. <ul><li><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fkb.vmware.com%2Fselfservice%2Fmicrosites%2Fsearch.do%3Flanguage%3Den_US%26cmd%3DdisplayKC%26externalId%3D1022290">USB support in ESXi/ESX 4.1, ESXi 5.x, and ESXi 6.0 (1022290)</a></li></ul></li> <li> <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fkb.vmware.com%2Fselfservice%2Fmicrosites%2Fsearch.do%3Flanguage%3Den_US%26cmd%3DdisplayKC%26externalId%3D1022290"></a>Once set up, power on the UEB</li> <li>SSH into the unit</li> <li>If your system does not already have 'lsusb' installed, install it by running: <pre class="code codeBlock" spellcheck="false" tabindex="0"> yum install usbutils </pre> </li> <li>Confirm the unit can see the USB device: <pre class="code codeBlock" spellcheck="false" tabindex="0"> lsusb /usr/bp/bin/hotplug scan </pre> </li> <li>Once confirmed, check the platform_capabilities file for a line containing "archive_only_usb" <pre class="code codeBlock" spellcheck="false" tabindex="0"> grep archive_only_usb /var/opt/unitrends/platform_capabilities</pre> </li> <li>If no output is returned, "archive_only_usb" is not present in the platform_capabilities file. Edit the platform_capabilities file: <pre class="code codeBlock" spellcheck="false" tabindex="0"> vi /var/opt/unitrends/platform_capabilities</pre> and add 'archive_only_usb' to a new line in the file. In vi, press 'i' to insert text and add the following on its own line: <pre class="code codeBlock" spellcheck="false" tabindex="0"> archive_only_usb</pre> </li> <li>Save the file and exit vi by typing ":wq" and pressing enter.</li> <li>Log into the UI and scan for Media. Media should now be present.</li> </ol> </article> </main>