Ask the Community
Groups
-- Error: Invalid configuration for device '[x]' - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Error replicating VMs with SATA controllers</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <p>There is a problem in ReliableDR 3.x earlier versions replicating CD drives with SATA controllers.</p> <p> </p> <p><img alt="device_11.png" src="https://phdreliabledr.zendesk.com/attachments/token/8VYF1VPamEI1n09xnmlk5tMPU/?name=device_11.png" class="embedImage-img importedEmbed-img"></img></p> <p><br> </p> <p> </p> <p>The SATA controllers for CD drives are the default ones in new VMs with virtual hardware 10 version.</p> <p>To avoid this problem there are two workarounds for this:</p> <p>1) During the VM creation select and IDE controller for the CD drive.</p> <p> </p> <p><img alt="creating_vm_10.png" src="https://phdreliabledr.zendesk.com/attachments/token/nmx6gQSuNBy3HvWDUrL4TFwL8/?name=creating_vm_10.png" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p>2) Edit VM settings and change the device controller for the CD drive.</p> <p> </p> <p><img alt="edit_vnx10.jpg" src="https://phdreliabledr.zendesk.com/attachments/token/2DG2Rx0220aSHZOJL67dd3fF0/?name=edit_vnx10.jpg" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p> </p> <p>Of course the problem is also solved by editing the VM settings and deleting the CD drive before launching a new Replica.</p> <p> </p> <p><img alt="remove_vnx10.jpg" src="https://phdreliabledr.zendesk.com/attachments/token/jRZiY65a5zWM6CzYjfE0Iqbix/?name=remove_vnx10.jpg" class="embedImage-img importedEmbed-img"></img></p> <p>Latest ReliableDR builds include a fix for this, contact Unitrends to get the patch and follow the upgrade procedure.</p> <p> </p> </article> </main>