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How do I configure email notifications? - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p> </p> <p>Unitrends appliances have various means of conveying additional information about the system via a push mechanism. Push mechanism means the user does not have to log into the user interface (RRC) to retrieve the information, the information is pushed to the user. The technologies used to push information to the user from the Unitrends appliance are:</p> <ul><li>SMTP (Email)</li> <li>SNMP traps</li> <li>Email setup</li> </ul><p><strong>Navigate to Configure > Appliances (select your appliance) > Edit > Email.</strong> </p> <p>Enter the fully qualified SMTP server name or IP address in the <strong>STMP Server </strong>field. If a DNS record has not been configured for the appliance, use the IP address of the SMTP server.</p> <p>Enter a valid email address after pressing the <strong>Send a Test Email </strong>button. The test email will confirm that the SMTP settings have been administered correctly. Firewall and spam filters can delay and/or prevent delivery. See your company network administrator regarding these issues.</p> <p>Unitrends appliances can route email notifications to externally hosted SMTP servers that require authentication. To configure the email setup for authentication, click on the box <strong>Server Requires Credentials</strong>. Fill the user credentials of Username and Password.</p> <p>Click <strong>Confirm </strong>to save the changes.</p> <p><br><strong>For Office365 environments, please reference the article titled<br><a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseya.vanillacommunities.com%2Fkb%2Farticles%2Faliases%2Funitrends%2Fhc%2Fen-us%2Farticles%2F360013259758" rel="noopener nofollow"> How to Send Mail Notifications to Office365</a></strong><strong><br><br>If you need help troubleshooting and for alternatives to Office365, please reference the article titled<br><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkaseya.vanillacommunities.com%2Fkb%2Farticles%2Faliases%2Funitrends%2Fhc%2Fen-us%2Farticles%2F360013169457-Email-Notifications-Troubleshooting"> Email Notifications Troubleshooting</a><br><br>Email Report Recipients</strong></p> <p>After ensuring that the mail server settings are working properly, setup the email recipients that will receive the various reports and notices generated by the appliance. Enter the email addresses for each recipient in <strong>Recipients</strong> to designate email addresses for email reports.</p> <p>Check the <strong>System, Jobs, and Failure</strong> boxes for the email address where emails for system reports, job status, and failures should be sent.</p> <p>Click <strong>Confirm</strong> to save the changes.</p> <p> </p> <p>To enter multiple recipients, enter an additional email address into the <strong>Recipient </strong>field.</p> <p><br><strong>SNMP trap notifications</strong></p> <p>The appliance can be configured to send system and application specific alerts to a Network Management server using the SNMP protocol. This provides network administrators with the ability to quickly respond to hardware or software conditions that require action. Unitrends is not currently offering an SNMP agent or a MIB to manage the appliance using the SNMP protocol. Alerts will be delivered as incoming trap messages to a network management application. The user interface will remain the primary interface for managing a Unitrends appliance.<br><br><strong>Navigate to Configure > Appliances (select your appliance) > Edit > Advanced > SNMP</strong></p> <p>In the Agent Configuration area, click <strong>Download MIB</strong> and install it in your RMM environment. The file is also available at <em>http<em><img class="emoji" src="https://kaseya.vanillacommunities.com/resources/emoji/confused.png" title=":/" alt=":/" height="20" loading="lazy"></img>/<Unitrends appliance IP>/snmp/</em></em><br><br>In the Trap Destinations area, click Add.<br><br>Enter the Destination address and Community, check <strong>Enabled</strong>, and click <strong>Save</strong>. Click <strong>Test</strong> to send a test trap to all destinations.<br><br>For more information, please see these topics in the <em>Unitrends Administrator's Guide</em>: <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fguides.unitrends.com%2Fdocuments%2Frs-ueb-admin-guide%2F%3F_ga%3D2.255026184.1809942275.1511770039-1836200439.1511770039%23satori%2Fappliance_settings.htm" rel="noopener nofollow">Appliance Settings</a>.</p> </article> </main>