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[Animated Tutorial] How to Reset Backup Copy - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Steps to suspend, reset, and resume hot backup copy operations</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>Backup copy jobs are not moving, as a first troubleshooting step you can reset the connection between the source and the target.</p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p><img alt="User-added image" src="https://us.v-cdn.net/6032361/uploads/migrated/K9EWZU7HUI8Y/eid-ka81w000000ka4f-feoid-00n40000003czoj-refid-0em1w000000wxmw." class="embedImage-img importedEmbed-img"></img></p> <h2 data-id="tasks"><strong>TASKS</strong></h2> <p></p> <h2 data-id="1-navigate-to-configure-appliances">1. Navigate to Configure > Appliances</h2> <img alt="User-added image" src="https://us.v-cdn.net/6032361/uploads/migrated/2ZYRN30EXOYT/eid-ka81w000000ka4f-feoid-00n40000003czok-refid-0em1w000000wxn1." class="embedImage-img importedEmbed-img"></img><br> <h2 data-id="2-select-your-local-source-backup-appliance-and-click-edit">2. Select your local source backup appliance and click Edit</h2> <img alt="User-added image" src="https://us.v-cdn.net/6032361/uploads/migrated/I0QU0IGG4P0N/eid-ka81w000000ka4f-feoid-00n40000003czok-refid-0em1w000000wxn6." class="embedImage-img importedEmbed-img"></img><br> <h2 data-id="3-select-the-backup-copy-tab">3. Select the Backup Copy Tab</h2> <img alt="User-added image" height="373" src="https://us.v-cdn.net/6032361/uploads/migrated/LPRZ9H7GUD8T/eid-ka81w000000ka4f-feoid-00n40000003czok-refid-0em1w000000wxn7." width="500" class="embedImage-img importedEmbed-img"></img><br> <h2 data-id="4-check-the-box-suspend-backup-copies-from-this-appliance-and-click-save">4. Check the box "Suspend backup copies from this appliance" and click Save</h2> <img alt="User-added image" height="373" src="https://us.v-cdn.net/6032361/uploads/migrated/QLKPOQDGRLWE/eid-ka81w000000ka4f-feoid-00n40000003czok-refid-0em1w000000wxnb." width="500" class="embedImage-img importedEmbed-img"></img><br> <h2 data-id="5-return-to-the-same-dialog-and-click-reset-backup-copy">5. Return to the same dialog and click "Reset Backup Copy"</h2> <img alt="User-added image" height="373" src="https://us.v-cdn.net/6032361/uploads/migrated/N9E2VY629GB9/eid-ka81w000000ka4f-feoid-00n40000003czok-refid-0em1w000000wxng." width="500" class="embedImage-img importedEmbed-img"></img><br> <h2 data-id="6-uncheck-the-box-suspend-backup-copies-from-this-appliance-and-click-save">6. Uncheck the box "Suspend backup copies from this appliance" and click Save</h2> <img alt="User-added image" height="373" src="https://us.v-cdn.net/6032361/uploads/migrated/DHFJEENYOE7D/eid-ka81w000000ka4f-feoid-00n40000003czok-refid-0em1w000000wxnq." width="500" class="embedImage-img importedEmbed-img"></img> </article> </main>