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Bare Metal backup fails with (id 3340) Session completes. Failed to send summary. Error returned 0xffffffff - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Bare Metal backup fails with (id 3340) Session completes. Failed to send summary. Error returned 0xffffffff</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <h3 data-id="applies-to">Applies To</h3> <p>Image-based Bare Metal backup</p> <h3 data-id="symptoms">Symptoms</h3> <p>Hot Bare Metal backup immediately fails with a Windows event ID 263 from source “Unitrends Agent” with the above summary</p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p></p> <p>MBR partition types are supported and can be backed up via Bare Metal.</p> However, you can protect clients with GPT disks (GUID partition type) using the Windows integrated bare metal recovery feature, a form of hot bare metal protection added in the 7.4 release. For details, see <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fwww.unitrends.com%2Fdocuments%2Flegacy-rs-ueb-admin-guide%2Fdefault.htm%23cshid%3D1910">Windows integrated bare metal recovery</a> in the <i>Unitrends Administrator's Guide</i>.<h2 data-id="cause"><strong>CAUSE</strong></h2> <p>GUID partition types cannot be backed up via Bare Metal. </p> <h2 data-id="notes"><strong>NOTES</strong></h2> <p>For more detailed information on backup failures and performance issues see <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013174757">Unitrends KB 5062 - Backup Failures and Performance Issues</a></p> </article> </main>