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SharePoint backup failed with error: 'Object reference not set to an instance of an object'. - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <p>SharePoint 2007/2010/2013/2016 backup failed with error 'Object reference not set to an instance of an object'.</p> <p>SharePoint backup is failing with summary output as follows:<br> </p> <pre class="code codeBlock" spellcheck="false" tabindex="0"> Application: SharePoint Platform: Windows Operation: SharePoint Full Reference Log: /usr/bp/logs.dir/rae-145.log Command Failed: Executing SharePoint Backup ----- Client Messages ----- Application: SharePoint 2013 Operation: SharePoint Full Reference Log: /usr/bp/logs.dir/rae-109.log Command Failed: Executing SharePoint Backup ----- Client Messages ----- Object reference not set to an instance of an object. ----- End Client Messages -----</pre> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p></p> <p>Add SharePoint 2007/2010/2013 backup account to be a 'Member of Farm Administrators SharePoint group';</p> <p>If previous step does not resolve an issue, trouble shoot SharePoint farm state using SharePoint health report and windows application events logs.</p> <h2 data-id="cause"><strong>CAUSE</strong></h2> <p></p> <p>SharePoint backup account does not has the rights to backup SharePoint farm or<br>SharePoint farm is not accessible.</p> <h2 data-id="notes"><strong>NOTES</strong></h2> <p>For more detailed information on backup failures and performance issues see <a rel="nofollow" href="https://kaseya.vanillacommunities.com/kb/articles/aliases/unitrends/UnitrendsBackup/s/article/00000506">Unitrends KB 5062 - Backup Failures and Performance Issues</a></p> </article> </main>