Tape Restore Fails with “File not found” - Connect IT Community

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Tape Restore Fails with “File not found” - Connect IT Community | Kaseya

ISSUE

Symptom

Tape restore fails with “File not found”

Possible Causes

Tape restores as well as disk and NAS archive restores rely on a feature called ‘Quick Seek” to guess where data may be in a device. On some tape systems, this can be inaccurate especially when tape hardware compression is enabled.

Resolution

Edit the file /usr/bp/bpinit/master.ini , locate the section [sctape] and the line QuickSeek. Set the value to “No” and retry your restore.