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Customer Portal - I forgot my web interface credentials. How do I reset them? - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>You can click the Forgot User Name/Password? link on the login page</p> <h2 data-id="description"><strong>DESCRIPTION</strong></h2> <p></p> <p>If you lose your credentials, you can click the <strong>Forgot User Name/Password?</strong> link on the login page. Enter your email address, select either <strong>Send </strong><strong>User Name</strong> or <strong>Reset Password</strong>, and Unitrends will send you an email with the appropriate information.</p> <p><strong>Note: </strong>This option requires that you have the SMTP Server configured in your <strong>Email</strong> settings. If you do not have SMTP configured, you will have to reset your credentials using the web console.</p> </article> </main>