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Backup task fails with a time-out error in Windows | FAILED_AT_FREEZE (0x800423f2 - VSS_E_WRITERERROR_TIMEOUT) - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>Experiencing repeated and consistent failures of backups? It could be that your Windows system needs one (or more) of the many Microsoft Hotfixes to address the issue.</p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>1) Please stop and disable any backups that are related to he Protected Asset (the Windows Client).<br>2) Perform any hotfixes required to return your Protected Asset to a ready condition.<br>3) Run a 1-Time Full so the Unitrends system has all changes (see KB 5580 on <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013257178">How do I perform a 1-Time Full/Master</a>)<br>4) Enable your Backup Job.<br><br>Microsoft KBs and Hotfixes related to backup requester application </p> <ul><li>2996928: <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F2996928%2Fbackup-task-fails-with-a-time-out-error-in-windows">Backup task fails with a time-out error in Windows</a> <i>FAILED_AT_FREEZE (0x800423f2 - VSS_E_WRITERERROR_TIMEOUT)</i> </li> <li>3090343: <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F3090343">Cluster service stops during the VSS backup in a Windows Server 2012 R2 or Windows Server 2012-based Hyper-V cluster</a> </li> <li>2875949: <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F2875949">VSS backup operations are not successful when the auto-recovery option is enabled in SQL Server</a> </li> </ul> </article> </main>