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Generation 9 physical appliance will not power on - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>Issue:</p> <p> </p> <p>Brand-new generation 9 appliance will not power on, doesn't boot up</p> <p> </p> <p>Resolution:</p> <p> </p> <p>The power switch is on the right-hand side of the appliance. The button is illuminated green when the appliance is turned on, but it's completely black when powered off. The blue button on the far left of the appliance will not power it on.</p> <p> </p> <p><img src="https://kaseya.zendesk.com/attachments/token/alXWNz0lwIbJXSzZaWMedEBhf/?name=Capture.PNG" alt="Capture.PNG" class="embedImage-img importedEmbed-img"></img></p> <p><img src="https://support.unitrends.com/hc/article_attachments/360015976758/mceclip0.png" alt="mceclip0.png" class="embedImage-img importedEmbed-img"></img></p> <p>Reference:</p> <p><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fprm.dell.com%2FprmPub%2Fcninv000000000057295%2Ffsm%2FGUID-2D8F1E00-962D-46EB-AE56-C97B1BE08768.html">https://prm.dell.com/prmPub/cninv000000000057295/fsm/GUID-2D8F1E00-962D-46EB-AE56-C97B1BE08768.html</a></p> <p> </p> <p>Note: Unitrends Support handles all hardware support requests for our appliances.</p> </article> </main>