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Collection of metadata failed, backup aborted - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Collection of metadata failed, backup aborted</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <p>When a backup job is run that includes a VM that no longer exists or was moved, PHD Virtual Backup cannot access the VM metadata to begin the backup. For example, if you scheduled a Job that backs up three VMs: VM1, VM2, VM3, then deleted VM3 before the backup job ran, you would see an error similar to:</p> <p>VM 'Unknown': Collection of metadata failed, backup aborted</p> </article> </main>