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VMware instant recovery (VMIR) or restored VM does not retain network configuration - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>When performing a VMware restore or instant recovery of a Windows 2008 R2 or Windows 7 VM configured with the VMXNET3 virtual network device: </p> <ul><li>The resulting virtual machine's guest operating system shows the Ethernet network interface as:<br> <ul><li>VMXNET Device #2 in Device Manager</li> <li>Local Area connection #2 in Network Properties<br> </li> </ul></li> <li>The old Ethernet network interface remains present in Device Manager when Show Hidden Devices is enabled.</li> <li>The old Ethernet network interface retains its network configuration, preventing the new interfaces from reusing the previous static IP addresses.</li> </ul><h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>Install the hotfix described in one of the follow Microsoft Knowledge Base articles. </p> <ul><li>Prior to Service Pack 1 for Windows 2008 R2 or Windows 7 versions - <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fsupport.microsoft.com%2Fkb%2F2344941">2344941</a> </li> <li>Post Service Pack 1 for Windows 2008 R2 or Windows 7 versions - <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fsupport.microsoft.com%2Fkb%2F2550978">2550978</a> </li> </ul><h2 data-id="notes"><strong>NOTES</strong></h2> <p><a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkb.vmware.com%2Fs%2Farticle%2F1020078">https://kb.vmware.com/s/article/1020078</a><br><a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fsupport.microsoft.com%2Fkb%2F2344941">http://support.microsoft.com/kb/2344941</a><br><a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fsupport.microsoft.com%2Fkb%2F2550978">http://support.microsoft.com/kb/2550978</a></p> </article> </main>