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Archive Fails to Seagate FreeAgent GoFlex External Hard Drive - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>This article provides information to correct a problem of failing archive jobs when using a Seagate FreeAgent GoFlex external USB drive.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <p>Archives to a Seagate FreeAgent GoFlex drive can fail requiring a manual re-scan and mount to be necessary to run Archive jobs. This is caused by a default sleep function which requires the device to be re-scanned and mounted in order to use the Archive functions.</p> <h3 data-id="resolution">Resolution</h3> <p>The sleep function can be disabled using Seagate's own utility which can be downloaded <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.seagate.com%2Fmanuals%2Fsoftware%2Fdashboard%2Fintroducing-seagate-dashboard%2F">HERE</a>.</p> <h4 data-id="disable-sleep-settings">Disable Sleep Settings</h4> <p>Once the Seagate software is installed...</p> <blockquote class="blockquote">Open the Dashboard application<br>Click <b>Drive Settings </b>in the <b>Drives</b> panel<br><img alt="User-added image" height="136" src="https://us.v-cdn.net/6032361/uploads/migrated/6QHTXTQJPC84/eid-ka01w000000tcon-feoid-00n40000002yvfa-refid-0em40000000mngv." width="500" class="embedImage-img importedEmbed-img"></img><blockquote class="blockquote"> <span id="answer">When the <b>Drive Settings </b>window opens, click <b>Power Settings</b>.<br>Select an interval from the dropdown menu (e.g. <b>Never</b>).<br>Click <b>Save </b>to save the Drive Sleep Interval setting.<br>The <b>Power Settings</b> window confirms that the power setting for your drive has been changed. Click <b>Close </b>to return to the Seagate Dashboard window.</span><img alt="User-added image" height="219" src="https://us.v-cdn.net/6032361/uploads/migrated/6ASI89E34DJY/eid-ka01w000000tcon-feoid-00n40000002yvfa-refid-0em40000000mnh0." width="500" class="embedImage-img importedEmbed-img"></img></blockquote> <br>For more information see the related Seagate Knowledgebase articles: <blockquote class="blockquote"><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.seagate.com%2Fsupport%2Fexternal-hard-drives%2Fnetwork-storage%2Fgoflex-home%2F">https://www.seagate.com/support/external-hard-drives/network-storage/goflex-home/</a></blockquote> </blockquote> </article> </main>