Recovering Files (8.0) - Connect IT Community

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Recovering Files (8.0) - Connect IT Community | Kaseya

SUMMARY

Recovering Files (8.0)

ISSUE

The Recover page allows users the option to Recover Files for both Backups and FLR (File Level Recovery) objects by clicking User-added image at the top of each respective tab.

Figure - Recover Page

User-added image

Notes

You cannot delete file recovery objects in the FLR tab if the file recovery share is currently in use.
Files containing symlinks that point outside the mounted filesystem will not be available for recovery.

For steps on using the file recovery dialog to recover files, see File Recovery dialog (8.0)

Recovering Files using CIFS Shares

Windows CIFS shares can be used to recover files from backed up VMs with ext4, ReiserFS, NTFS, and FAT file systems. For other file systems, you can use the available iSCSI or NFS options.

Recovering Files using an NFS share

NFS shares can mount on a linux machine or on Windows if configured for NFS.

Recovering Files using an iSCSI target

iSCSI targets require a password that can be either system generated or custom. Passwords must also be at least 12 characters in length.

To connect to an iSCSI target, you need to have an iSCSI initiator installed. These are available in most later Windows operating systems by default. If you’re mounting the share on a linux machine, use the initiator available for your operating system.

Note that file recovery fails for ext2/ext3 filesystems when CIFS/NFS is used. iSCSI must be used to recover files on ext2/ext3 filesystems