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(407) Proxy Authentication Required - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Steps to add the PHD VBA's IP address to your proxy server's exception list.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <div> <blockquote class="blockquote"> <p>The remote server returned an error: (407) Proxy Authentication Required.</p> </blockquote> <p>If the error above is encountered in the PHD Console after deploying and configuring a PHD VBA, you may need to add the PHD VBA's IP address to your proxy server's exception list.</p> <h4 data-id="to-add-an-ip-address-to-proxy-server-exception-list-on-windows-7"> To add an IP address to proxy server exception list on Windows 7:</h4> <ol><li>Open the <strong>Windows Control Panel.</strong> </li> <li>Click <strong>Internet Options</strong>.</li> <li>Click the <strong>Connections</strong> tab.</li> <li>Click <strong>LAN settings</strong>.</li> <li>In the Proxy server area, click <strong>Advanced</strong>.</li> <li>Add the PHD VBA’s IP to the <strong>Exceptions</strong> list.</li> </ol><p>You should now be able to finish installing and configuring your PHD VBA.</p> </div> </article> </main>