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Recover from blue-screen crash during Windows 8.1 Windows Instant Recovery client boot - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Recover from blue-screen crash during Windows 8.1 Windows Instant Recovery client boot</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <p>Describe the steps to take when a Windows Instant Recovery client running Windows 8.1 suffers blue screen during audit mode or live mode boot.</p> If a Windows 8.1 client suffers a blue-screen crash during audit mode or live mode boot and the error shown on the crash screen includes the description OS_DATA_TAMPERING then follow the resolution instructions below.<br> <h1 data-id="cause"><b>Cause</b></h1> <p>This blue-screen error has been seen when booting Windows 8.1 clients whose memory configuration is below the minimum requirements documented by Microsoft.<br> </p> <h1 data-id="resolution"><b>Resolution</b></h1> <p>Reconfigure the memory size of the Windows Instant Recovery client to be minimally 1GB for 32-bit versions and 2GB for 64-bit versions. Then reboot the client into audit/live mode.</p> </article> </main>