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Cold backup copy imports from tape targets may fail with input/output errors - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Cold backup copy imports from tape targets may fail with input/output errors.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>Cold backup copy imports from tape targets may fail with input/output errors. These errors occur after tape positioning and normal quiesce processing. </p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>To resolve this issue, upgrade your appliance to version 10.3 or later. Version 10.3 introduces a rewind_wait_time=<N number of seconds> general configuration (master.ini) variable that can be adjusted in order to troubleshoot this issue. </p> </article> </main>