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Hyper-V backup completed with warning. - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Hyper-V CBT library 'c:\unicbt\bin\phdcbtcm.dll' failed to load. - the specified module could not be found</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <h1 data-id="environment">Environment</h1> <ul><li>OS : Windows 2012, Windows 2012 R2</li> <li>Hyper-V CBT backup </li> <li>CBT Driver version: 05/08/2015,8.1.0.0</li> <li>Client Version : 8.1.0-4 Client Build...: May 12 2015-19:24:56</li> <li>CBT Driver Installed at c:\unicbt</li> </ul><h1 data-id="problem"> <a name="Solution-UnabletoloaddynamiclibraryCphpextphp_mysql.dll-thespecifiedmodulecouldnotbefound-Problem"></a>Problem</h1> <p>On a new installation of Unitrends agent 8.0.0-4, after having installed the Hyper-V CBT driver successfully into C:\unicbt and upon performing a Hyper-V incremental backup, the backup completes as "yellow" and the wbps log has the error message "<b><i>Hyper-V CBT library 'c:\unicbt\bin\phdcbtcm.dll' failed to load.</i></b>"<br><br><b><i>May 19 19:44:03 : LoadDriverCbtAppSupport::3334 Hyper-V CBT<br>library 'c:\unicbt\bin\phdcbtcm.dll' failed to load.<br>May 19 19:44:03 : - 'LoadLibrary' call failed: 126<br>May 19 19:44:03 : - Returned HRESULT = 0x8007007e<br>May 19 19:44:03 : - Error text: The specified module could not be found.</i></b></p> <h1 data-id="solution"> <a name="Solution-UnabletoloaddynamiclibraryCphpextphp_mysql.dll-thespecifiedmodulecouldnotbefound-Solution"></a>Solution</h1> <p>The specified module that could not be found is not <b><i>phdcbtcm.dll</i></b> as one might think. The module <b><i>c:\unicbt\bin\phdcbtcm.dll</i></b> is installed on the server. The module that cannot be found is a missing dependency on the Visual C++ Redistributable Packages. <br><br>The Visual C++ Redistributable Packages for Visual Studio 2013 (vcredist_x64.exe) must be installed on the Hyper-V server: <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fdownload%2Fdetails.aspx%3Fid%3D40784">https://www.microsoft.com/en-us/download/details.aspx?id=40784</a><br>The Visual C++ Redistributable for Visual Studio 2012 (vcredist_x64.exe) must also be installed: <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fdownload%2Fdetails.aspx%3Fid%3D30679">https://www.microsoft.com/en-us/download/details.aspx?id=30679</a><br> <br> </p> <br> </article> </main>