How to resolve recovery issues related to appliance IP address changes - Connect IT Community

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How to resolve recovery issues related to appliance IP address changes - Connect IT Community | Kaseya

SUMMARY

How to resolve recovery issues related to appliance IP address changes.

ISSUE

If your environment goes offline for an extended period of time, DHCP-enabled appliances may receive new IP addresses from the DHCP server. This may disrupt your ability to recover your data until the actions below are taken.

RESOLUTION

Solaris 8 and AIX agents must be updated with the new appliance IP in order to restore bare metal recovery functionality.
If the appliance IP change occurs after boot media has been created for Windows image-based bare metal recovery, the boot media must be re-created with the new IP address before recovery can proceed.
Following appliance IP change, new full backups are required for Oracle on Windows assets.
If the appliance IP change occurs after boot media has been created for Linux, MAC or Solaris 9/10 bare metal recovery, the boot media must be updated with the new appliance IP address.

TASKS

To update Solaris 8 and AIX agents with the new appliance IP address
Open /usr/bp/bpinit/master.ini and modify the value Server1 (which can be found under Server Information) with the new appliance IP address.