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Protecting Hyper-v VMs with disks that reside on SMB3 shares - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>Support for VMs with disk storage located on SMB 3.0 shares was recently introduced. Please ensure your DPU is on the latest version of RecoveryOS and that the Hyper-v Agents are on agent 8.0 or greater (preferably, the latest).<br><br>For more details, review the <strong><a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fguides.unitrends.com%2Fdocuments%2Frs-ueb-admin-guide%2F" rel="noopener nofollow">Administrator Guide for Recovery Series and Unitrends Backup</a></strong>, <strong>Chapter 6: Host-level Backups Overview ></strong> <strong>Hyper-V virtual machines</strong>, <strong>></strong> <strong>Best practices and requirements for Hyper-V protection </strong>> <strong>Additional Hyper-V requirements</strong>, in the listed chart, under the <strong>Item</strong> called <strong>Storage on SMB 3.0 shares</strong>. Ensure that any Firewalls have been updated to allow the transfer of information given the protocols needed between the systems involved in the data and information exchange.<br><br>Please be aware of this known where a <a href="https://kaseya.vanillacommunities.com/kb/articles/aliases/unitrends/hc/en-us/articles/360013180777" rel="noopener nofollow">Hyper-V 2012 host crashes on backup or guest migration</a> if the Hyper-v host has VMs with disks residing on SMB3 shares. <a href="https://kaseya.vanillacommunities.com/kb/articles/aliases/unitrends/hc/en-us/articles/360013180777" rel="noopener nofollow">KB 4442</a> describes the details requiring you will need to remove the Hyper-V CBT driver from the Hyper-V hosts and replace the CBT tracking functions with the Unitrends hash scanning Hyper-V incremental process.<br> <br><br> </p> </article> </main>