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Unitrends-config not installed - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>This article provides troubleshooting tips for when you appliance cannot scan for archive media.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <p>If Unitrends-config not installed, you could see any of the following symptoms:</p> <ul><li>unable to scan for archive media.</li> <li>Storage allocation says system does not support the operation.</li> <li>disk_monitoring_logger.py errors out. </li> <li>platform_capabilities is missing.</li> <li>unitrends-config and unitrends-minimal-base are missing.</li> </ul><p>To resolve these errors, install unitrends-config-xxx.</p> <p> </p> <h4 data-id="example-resolution">Example resolution.</h4> <p>kernel-2.6.18-274.12.1.el5.unitrends<br>unitrends-agentpush-win32-7.5.0-3.2014081116.CentOS5<br>unitrends-agentpush-win64-7.5.0-3.2014081116.CentOS5<br>unitrends-agentpush-winBM-7.5.0-3.2014081116.CentOS5<br>unitrends-baremetal-7.5.0-3.2014081116.CentOS5<br>unitrends-baremetal-kernel-BareMetal.4.1.0-6<br>unitrends-baremetal-utils-7.5.0-3.2014081116.CentOS5<br>unitrends-cloudhook-7.5.0-3.2014081116.CentOS5<br>unitrends-doc-7.5.0-3<br>unitrends-drivers-2.6.18_274.12.1.el5.unitrends-201305230051<br>unitrends-ipmi-7.5.0-3.2014081116.CentOS5<br>unitrends-logos-4.9.8-6<br>unitrends-monitoring-7.5.0-6.2014091413.CentOS5<br>unitrends-release-5-0.0.el5.centos.28<br>unitrends-rr-7.5.0-6.2014091413.CentOS5<br>unitrends-rr-windowmgr-7.5.0-6.2014091413.CentOS5<br>unitrends-snmp-7.5.0-3.2014081116.CentOS5<br>unitrends-vprotect-7.5.0-5.2014082214.CentOS5<br>unitrends-winbm-7.5.0-3.2014081116.CentOS5</p> <p> </p> <p>[root@Grandledge-823 unitrends]# yum list unitrends-c*</p> <p>Loaded plugins: fastestmirror<br>Loading mirror speeds from cached hostfile<br>base | 1.1 kB 00:00<br>unitrends | 1.2 kB 00:00<br>update | 1.9 kB 00:00<br>Available Packages<br>unitrends-config-172.noarch 0.3.0-2 unitrends<br>unitrends-config-212.noarch 0.3.2-2 unitrends<br>unitrends-config-312.noarch 0.3.2-2 unitrends<br>unitrends-config-313.noarch 0.0.6-2 unitrends<br>unitrends-config-612.noarch 0.3.2-2 unitrends<br>unitrends-config-712.noarch 0.3.4-2 unitrends<br>unitrends-config-713.noarch 0.3.4-2 unitrends<br>unitrends-config-722.noarch 0.3.3-2 unitrends<br>unitrends-config-732.noarch 0.3.3-2 unitrends<br>unitrends-config-812.noarch 0.3.3-2 unitrends<br>unitrends-config-813.noarch 0.3.5-2 unitrends<br>unitrends-config-822.noarch 0.3.5-2 unitrends<br>unitrends-config-823.noarch 0.3.5-2 unitrends<br>unitrends-config-824.noarch 0.0.6-2 unitrends<br>unitrends-config-832.noarch 0.3.3-2 unitrends<br>unitrends-config-833.noarch 0.3.5-2 unitrends<br>unitrends-config-943.noarch 0.0.9-2 unitrends<br>unitrends-config-standard.noarch 0.0.3-0 unitrends<br>unitrends-config-vm.noarch 1.0.5-2 unitrends</p> <p>[root@Grandledge-823 ~]# yum install unitrends-config-823<br>Loaded plugins: fastestmirror<br>Loading mirror speeds from cached hostfile<br>Setting up Install Process<br>Resolving Dependencies<br>--> Running transaction check<br>---> Package unitrends-config-823.noarch 0:0.3.5-2 set to be updated<br>--> Processing Dependency: unitrends-minimal-base for package: unitrends-config-823<br>--> Running transaction check<br>---> Package unitrends-minimal-base.noarch 0:0.0.3-0 set to be updated<br>--> Finished Dependency Resolution<br><br>Dependencies Resolved<br><br>==========================================================================================================================================================================================<br>Package Arch Version Repository Size<br>==========================================================================================================================================================================================<br>Installing:<br>unitrends-config-823 noarch 0.3.5-2 unitrends 6.9 k<br>Installing for dependencies:<br>unitrends-minimal-base noarch 0.0.3-0 unitrends 2.3 k<br><br>Transaction Summary<br>==========================================================================================================================================================================================<br>Install 2 Package(s)<br>Upgrade 0 Package(s)<br><br>Total download size: 9.2 k<br>Is this ok [y/N]: y<br>Downloading Packages:<br>(1/2): unitrends-minimal-base-0.0.3-0.noarch.rpm | 2.3 kB 00:00<br>(2/2): unitrends-config-823-0.3.5-2.noarch.rpm | 6.9 kB 00:00<br>------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------<br>Total 5.3 kB/s | 9.2 kB 00:01<br>Running rpm_check_debug<br>Running Transaction Test<br>Finished Transaction Test<br>Transaction Test Succeeded<br>Running Transaction<br> Installing : unitrends-minimal-base 1/2<br> Installing : unitrends-config-823 2/2<br><br>Installed:<br> unitrends-config-823.noarch 0:0.3.5-2<br><br>Dependency Installed:<br> unitrends-minimal-base.noarch 0:0.0.3-0<br><br>Complete!</p> <p> </p> <p>[root@Grandledge-823 ~]# rpm -qa | grep unitrends | sort<br>kernel-2.6.18-274.12.1.el5.unitrends<br>unitrends-agentpush-win32-7.5.0-3.2014081116.CentOS5<br>unitrends-agentpush-win64-7.5.0-3.2014081116.CentOS5<br>unitrends-agentpush-winBM-7.5.0-3.2014081116.CentOS5<br>unitrends-baremetal-7.5.0-3.2014081116.CentOS5<br>unitrends-baremetal-kernel-BareMetal.4.1.0-6<br>unitrends-baremetal-utils-7.5.0-3.2014081116.CentOS5<br>unitrends-cloudhook-7.5.0-3.2014081116.CentOS5<br>unitrends-config-823-0.3.5-2<br>unitrends-doc-7.5.0-3<br>unitrends-drivers-2.6.18_274.12.1.el5.unitrends-201305230051<br>unitrends-ipmi-7.5.0-3.2014081116.CentOS5<br>unitrends-logos-4.9.8-6<br>unitrends-minimal-base-0.0.3-0<br>unitrends-monitoring-7.5.0-6.2014091413.CentOS5<br>unitrends-release-5-0.0.el5.centos.28<br>unitrends-rr-7.5.0-6.2014091413.CentOS5<br>unitrends-rr-windowmgr-7.5.0-6.2014091413.CentOS5<br>unitrends-snmp-7.5.0-3.2014081116.CentOS5<br>unitrends-vprotect-7.5.0-5.2014082214.CentOS5<br>unitrends-winbm-7.5.0-3.2014081116.CentOS5</p> <p> </p> </article> 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