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Upgrading VMware Tools for the Unitrends Enterprise Backup virtual machine - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Recommendations for vmtools upgrades</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>To upgrade the VMware tools installed on the Unitrends Enterprise Backup virtual machine please follow the process as prescribed by vmware.<br><br>Note, Unitrends does not require these tools in any way. Unitrends ships the UB using VMWare 5.1 tools already installed, but uses this old version to maintain backward compatible feratures with older hosts we support being deployed to. The only reason to update these tools is to eliminate VMWare's complaint about the old tools edition. </p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p><br>The tools packages are VMWare's own. To update them, follow VMWare's instructions. <br><br>The following link will direct you to the esx 5.x method: <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fdocs.vmware.com%2Fen%2FVMware-Workstation-Player-for-Windows%2F14.0%2Fcom.vmware.player.win.using.doc%2FGUID-08BB9465-D40A-4E16-9E15-8C016CC8166F.html" rel="noopener nofollow">click here</a><br>The following link will direct you to the esx 6.x method: <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fdocs.vmware.com%2Fen%2FVMware-Tools%2F10.1.0%2Fcom.vmware.vsphere.vmwaretools.doc%2FGUID-08BB9465-D40A-4E16-9E15-8C016CC8166F.html" rel="noopener nofollow">click here</a></p> </article> </main>