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Attempts to re-image a Recovery Series appliance from USB media may fail - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Attempts to re-image a Recovery Series appliance from USB media may fail.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>Attempts to re-image a Recovery Series appliance from USB media may fail. </p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>To resolve this issue. upgrade your appliance to version 10.3 or later. An option to select a USB drive location will display if the kickstart script does not find the drive in its expected location.</p> <h2 data-id="cause"><strong>CAUSE</strong></h2> <p>In previous versions, the kickstart script expected the USB device to be in a specific location. If the device was not in that location, the re-image process would fail. </p> </article> </main>