Ask the Community
Groups
Transaction Logs are Not Truncating After a Master Backup is Run on the Exchange Server - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <h2 data-id="symptom">Symptom</h2> <p>Transaction logs are not truncating after a master backup is run on the Exchange server</p> <h2 data-id="scope">Scope</h2> <ul><li>Windows-based Exchange backup tools provided for Exchange 2000 and 2003R2 Exchange databases on Microsoft Windows 2003 Servers. Note: Microsoft ended support for all versions of Exchange 2003 on 4/8/2014, and all versions of Exchange 2000 on 1/1/2011.</li> <li>For VSS backups of Exchange 2007 and later, see <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fwww.unitrends.com%2Fdocuments%2Frs-ueb-admin-guide%2FDefault.htm%23cshid%3D1267">Exchange backup requirements and considerations</a>.</li> </ul><h2 data-id="resolution">Resolution</h2> <ul><li>Be sure that all of the information stores within the storage group are defined for backup. If a store is not defined, or a store is offline when a backup occurs, logs will not be truncated.</li> <li>Check the Windows Event log for errors related to log truncation for Exchange, if there are errors here call a Microsoft Support partner for assistance.</li> </ul><p>For more on transaction log truncation, see <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fprevious-versions%2Fsql%2Fsql-server-2008-r2%2Fms189085%28v%3Dsql.105%29">Microsoft’s technical information on transaction log truncation</a>.</p> </article> </main>