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Installation: Troubleshooting MSI installer with msiexec - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Installation: Troubleshooting MSI installer with msiexec</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <h3 data-id="purpose">Purpose</h3> <p>Provide assistance with MSI installation.</p> <h3 data-id="applies-to">Applies To</h3> <p>Windows agent</p> <h3 data-id="description">Description</h3> <p>MSI fails to install when run / double-clicked.<br><br>or you get this error</p> <p>DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels</p> <p>The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line1, to the right</p> <p>MSI (c) (04:78) [13:43:03:188]: Note: 1: 2262 2: Error 3: -2147287038</p> <h3 data-id="cause">Cause</h3> <p>Typically, we have found that there are permissions issues.</p> <h3 data-id="resolution">Resolution</h3> <p>Disable AV products.<br><br>Run MSI installer from the Windows command prompt:</p> <p>msiexec /i c:\Unitrends_Agentx86.msi /l*v output.txt /quiet</p> <h3 data-id="third-party-sources">Third-Party Sources</h3> <p><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fprevious-versions%2Fwindows%2Fit-pro%2Fwindows-server-2003%2Fcc759262%28v%3Dws.10%29">https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2003/cc759262(v=ws.10)</a></p> <p> </p> </article> </main>