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DPU script broken or missing - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>DPU commands fail, Support tunnels won't open from command line, giving a Syntax error, or not found error</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p>Support tunnels won't open, and give either a bad syntax, or command not found error.<br><br>dpu version returns bad syntax or command not found error.<br><br>dpu asset gives bad syntax or command not found error.</p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p>Find the location of the dpu script.<br> </p> <pre class="code codeBlock" spellcheck="false" tabindex="0"> [root@VMware-UEB ~]# which dpu /usr/local/bin/dpu</pre> <br>cd into that directory, then move the original off to the side.<br> <pre class="code codeBlock" spellcheck="false" tabindex="0"> [root@VMware-UEB ~]# cd /usr/local/bin [root@VMware-UEB bin]# mv dpu dpu.old</pre> <br>Once that is done, you can download the script, and give it proper permissions.<br> <pre class="code codeBlock" spellcheck="false" tabindex="0"> [root@VMware-UEB bin]# wget <a href="/home/leaving?allowTrusted=1&target=ftp%3A%2F%2Fftp.unitrends.com%2Futilities%2Fdpu">ftp://ftp.unitrends.com/utilities/dpu</a> [root@VMware-UEB bin]# chmod +x dpu [root@VMware-UEB bin]# ls -rlasth dpu* 92K -rwxr-xr-x 1 root root 86K Apr 15 11:15 dpu.old 84K -rwxr-xr-x 1 root root 79K May 23 17:17 dpu</pre> With that complete dpu will now be reinstalled and can be updated to the latest patch release:<br> <pre class="code codeBlock" spellcheck="false" tabindex="0"> [root@VMware-UEB bin]# dpu update Connecting to ftp.unitrends.com ... [ OK ] Your current version is: [1.9.55] The new version is: [1.9.60] The new version has been installed. [root@VMware-UEB bin]# </pre> You can remove the dpu.old file if you would like, but it does not hurt anything to leave it there. You can remove the file by using the following command. <h1 data-id="the-following-command-can-cause-permanent-damage-to-unit-if-mistyped-proceed-with-caution-or-call-unitrends-support-for-assistance"><b><i><u>The following command can cause permanent damage to unit, if mistyped. Proceed with caution, or call Unitrends support for assistance.</u></i></b></h1> <pre class="code codeBlock" spellcheck="false" tabindex="0"> [root@VMware-UEB bin]# rm dpu.old rm: remove regular file `dpu.old'? y</pre> <br>At this point, you are done. You should be able to run 'dpu version' 'dpu support' 'dpu asset' etc. now with no problems. </article> </main>