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How do I delete a client from the Unitrends system? - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>Explains how to delete a client.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p><br><br> </p> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p></p> <p>Whether you use the old Legacy recoveryconsole or the new HTML5 ui, you must have the following completed BEFORE you attempt to delete a Protected Asset/Client:</p> <ol><li>Remove the computer from any related Job schedules. If it is on its own schedule, delete the schedule.</li> <li>You must also remove the computer from any related Cold Backup Copy/Archiving Job schedule.</li> </ol><p><br>New HTML5 ui Administrative Interface: For details about deleting a client, see the following section of the <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fguides.unitrends.com%2Fdocuments%2Frs-ueb-admin-guide%2F%3F_ga%3D2.121401281.894993266.1502168946-226295807.1502168946%23satori%2Fmanaging_protected_assets.htm">Administrator Guide for Recovery Series and Unitrends Backup</a>, then click on the top <b>Managing agent-based assets</b>, followed by the subtopic <b>Removing an agent-based asset</b><br><br>Legacy recoveryconsole Administrative Interface: For details about deleting a client, see the following section of the Recovery-Series and UB Administrator’s Guide: <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fwww.unitrends.com%2Fdocuments%2Flegacy-rs-ueb-admin-guide%2Fdefault.htm%23cshid%3D1041">To delete a client</a>.</p> <h2 data-id="notes"><strong>NOTES</strong></h2> <p></p> <p><b>WARNING</b><b>:</b> When a Protected Asset/Client is deleted from the Unitrends system, <b>all associated backups of that client are also deleted</b>. Please use caution before deleting a client.<br> </p> <p><b>NOTE: </b>Deleting the Protected Asset/Client does not delete the Cold (Archive) or Hot (Replicated) Backup Copies.</p> </article> </main>