Attempts to recover archives imported from alternate appliances may fail - Connect IT Community

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Attempts to recover archives imported from alternate appliances may fail - Connect IT Community | Kaseya

SUMMARY

Attempts to recover archives imported from alternate appliances may fail.

ISSUE

Attempts to recover archives imported from alternate appliances may fail with the error message "No backup copy was found with id 25 and instance 99".

RESOLUTION

To resolve this issue, upgrade your appliance to version 10.0.