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SharePoint backup failed when user account has not been granted the requested logon type. - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="summary"><strong>SUMMARY</strong></h2> <p>SharePoint 2007/2010/2013/2016 backups fail when when user account has not been granted the requested logon type.</p> <h2 data-id="issue"><strong>ISSUE</strong></h2> <p></p> <p>SharePoint 2007/2010/2013/2016 backup failed when user account has not been granted the requested logon type.</p> <p>SharePoint backup is failing with summary output as follow:</p> <pre class="code codeBlock" spellcheck="false" tabindex="0"> Application: SharePoint Operation: SharePoint Full Reference Log: /usr/bp/logs.dir/rae-109.log Command Failed: Verifying SharePoint User Credentials ----- Client Messages ----- User account credentials are not valid (SQLTEST\user1): - Returned HRESULT = 0x80070569 - Error text: Logon failure: the user has not been granted the requested logon type at this computer. ----- End Client Messages -----</pre> <h2 data-id="resolution"><strong>RESOLUTION</strong></h2> <p></p> <p>Add SharePoint backup account to local administrators group on the client:</p> <p>Control Panel->User Accounts->Advanced->Advanced user management interface;</p> <p>or type from administrator command line interface ‘lusrmgr’;</p> <p> then open Groups->Administrators, and add domain user to the ‘Administrators’ group</p> <h2 data-id="cause"><strong>CAUSE</strong></h2> <p></p> <p>SharePoint account name and password were set up correctly, however error message indicate that user has not been granted the requested logon type at the SharePoint backup client.</p> <h2 data-id="notes"><strong>NOTES</strong></h2> <p>For more detailed information on backup failures and performance issues see <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Funitrends-support.zendesk.com%2Fhc%2Fen-us%2Farticles%2F360013174757">Unitrends KB 5062 - Backup Failures and Performance Issues</a></p> </article> </main>